PerksVisit Help

Loyalty passes for independent venues — including Google Wallet. If something isn’t working, we’re here to help.

Include the venue name, the email on your pass, and a short description of the issue. We typically reply within one business day.

Your loyalty pass

A PerksVisit pass lives on your phone. Visit a participating venue, scan at their stamp station, and collect stamps toward a reward. Your pass is tied to that venue — a pass from one place does not earn stamps at another.

Google Wallet

Open the venue’s join page, claim your pass, then tap Add to Google Wallet.
Use the Google account you want the pass saved to.
If you see TEST ONLY on the pass, the venue’s Wallet program is still in Google’s demo mode. Test users listed in Google Pay & Wallet Console can save it; everyone else cannot until the issuer is approved to publish.
If save fails, confirm you’re on www.perksvisit.com or the venue’s PerksVisit page, not a blocked or outdated link, then email support.

Stamps and rewards

One successful scan per visit, according to the venue’s rules (often one per calendar day).
When your stamps fill up, open the pass and follow the in-venue redemption steps the staff give you.
Lost phone: email support with the email you used to join. We can point you back to your web pass.

Privacy

We store the name and email you provide, plus stamp and visit activity needed to run the loyalty program for that venue. We don’t sell your information. To ask what’s on file or request deletion, email support@perksvisit.com.